Shipping Policy
At Hoorayen, we aim to deliver your orders quickly and safely, ensuring a smooth shopping experience from checkout to delivery.
Processing Time
All confirmed orders are processed within 1–3 business days.
During peak seasons, sales, or special launches, processing time may take slightly longer.
Once shipped, you will receive a tracking number via email or WhatsApp to monitor your delivery status.
Shipping Methods & Delivery Time
We partner with reliable courier services to ensure timely delivery.
Standard delivery within India usually takes 3–7 business days depending on your location.
For international orders, delivery time may vary between 10–20 business days.
Shipping Charges
Free shipping on orders above a certain amount (as per ongoing offer).
Standard shipping charges apply for smaller orders and will be displayed at checkout.
For international orders, shipping rates are calculated based on destination and weight.
Order Tracking
Once your order has been shipped, you will receive an email, SMS, or WhatsApp notification with tracking details.
You can track your package using the provided link until it reaches your doorstep.
Delays or Issues
While we work with trusted delivery partners, unexpected delays may occur due to weather conditions, customs clearance, or courier-related issues.
In such cases, our support team will keep you updated and assist you promptly.
For any concerns, please contact us at:
📧 Email: support@hoorayen.com
📱 WhatsApp: +91-8777355023