Terms & Conditions
Welcome to Hoorayen. By accessing or purchasing from our website, you agree to comply with the following terms and conditions. Please read them carefully to ensure a smooth and secure shopping experience, rooted in our values of honesty, trust, and integrity (Amanah).
1. General Information
The website www.hoorayen.com is owned and operated by Hoorayen Islamic Fashion.
By using our site, you acknowledge that you have read, understood, and agreed to these terms.
Hoorayen reserves the right to update or modify these terms at any time without prior notice.
2. Product Information
We strive to present all abayas, hijabs, scarves, and accessories with accurate descriptions and images.
However, minor variations in color, texture, or design may occur due to lighting or screen settings.
All products are subject to availability. If an item becomes unavailable after your order, we will notify you promptly.
3. Pricing & Payment
All prices are listed in Indian Rupees (INR) unless otherwise stated.
Hoorayen reserves the right to change prices or promotional offers at any time.
Payment can be made through secure online gateways using credit/debit cards, UPI, or other approved payment methods.
4. Shipping & Delivery
Orders are shipped according to our Shipping Policy guidelines.
Delivery timelines are estimates and may vary based on your location or courier partner performance.
Hoorayen is not responsible for delays caused by external factors beyond our control.
5. Returns & Exchanges
Returns and exchanges are accepted as per our Return Policy.
Items returned without proper authorization or beyond the return window will not be accepted.
6. Privacy & Data Protection
We value your privacy and confidentiality.
Any personal information collected is used solely for order processing, customer service, and internal record keeping.
We do not sell, rent, or share your data with third parties without your consent.
For more details, please review our Privacy Policy available on the website.
7. Intellectual Property
All content on this website — including images, text, logos, and designs — is the property of Hoorayen.
Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
8. Limitation of Liability
Hoorayen shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Customers are advised to handle and wash all garments as per the care instructions provided.
9. Governing Law
These terms are governed by the laws of India, and any disputes shall be subject to the jurisdiction of the courts in [Your City, India].
10. Contact Us
If you have any questions regarding these Terms & Conditions, please reach out to us:
📧 Email: support@hoorayen.com
📱 WhatsApp: +91-8777355023